Overall customer experience management system
Who is Odoo CRM intended for?
Odoo CRM is primarily intended for small and medium businesses in the private sector.
Why Odoo CRM?
Odoo CRM places the customer at the centre of operations. It enables the management of sales potential, facilitates closing sales deals and provides exact analytics allowing for sales forecasts and achieving sales targets.
Precise analytics
- Enables the use of analytics to take action and make better decisions
- Control panel design gives full insight into operations and customer relations
- Creates simple reports in real time that everyone can understand and can be shared within the organisation
Do more in less time
- Arrange sales activities based on calls, meetings held, e-mails sent, messages, offers, etc. All information is available at one place for individual opportunities. Clicks on the website, received e-mail messages, etc.
Real time overview
- Evaluate sales results and get insight into the next planned sales activities. Insight into the accomplishments of individual sales teams and how sales targets are met.
Easier communication
- Manage contacts with customers and communications via chat. Insight into sales records, sent offers, etc. Real time sharing of ideas and documents. Sharing experiences and missed information during absence with sellers.
Benefits for managers
- Transparency and easier monitoring of sales results
- Increased value of the customer base
- Optimisation of the sales organisation and resources
- System flexibility and adaptation according to internal KPIs
- Increased efficacy and success of the overall sales process through standardised sales activities in specific phases of sale
- Easy to use
- Real time reporting and overview of results