|What lies ahead of all operators in the telecommunications area is a migration from basic voice services to a whole range of multimedia services. Operators today try hard to be recognizable to their customers, to shorten the period between creation and launch of a new service, to reduce service production price, to define efficient business processes which support all of the above mentioned. Infodom recognises the market position of its customers and follows them through their transformations and progress.
In the last decade we have participated in a large number of various projects in the telecommunications area, in implementation of applicative solutions for fixed and mobile telecom operators.
Our focuses are:
- Records of state and business processes reengineering
- IT architectures and solutions
- Acceptance and Testing
- CRM expertise
- Billing expertise
Based on previous experience and our understanding of business model for service production (eTom) we are expecting a period of new projects and cooperation with operators where our added value is recognized in the area of operators’ increased efficiency and cost reduction.
The focus of our further development will be in projects in the area of Next Generation Network (NGN) services and concepts implementation, particularly in the part of defining and implementing efficient business processes.